We back our products 100%.
For upgrades or repairs, send your items with instructions and contact information to: CFE-Tagman, 5700 Bayshore Rd #712, Palmetto FL 34221. Once received, we'll get it back to you asap!
The cost for repairs is free (unless unusual damage), for upgrades it usually runs about $7.50 per additional row added, plus the cost of the ribbons if required and any stars or other attachments, and shipping/handling.
We will repair ANY brand nametag and put one of our heavy duty backs on for a fee. Call 1-941-729-2865 for instructions.